play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6520685965
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. This will generate an OTP, which you must verify to access the platform. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the time allotted before seeking assistance. If you don't receive the OTP, use the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process, typically taking 30 minutes to 3 hours. However, occasional delays in payments can prolong the wait to up to 24 hours. This can happen despite the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take great pride in providing exceptional customer service, available 24/7, 365 days a year, to assist with any questions or concerns you may have. Our players can choose from a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring both convenience and security. At play exchange, we prioritize fair play and transparency, backed by our RNG certification and extensive security protocols. Whether you're an experienced player or new to the scene, our generous bonuses and promotions are designed to give you an initial advantage.
Welcome to play exchange, the ultimate destination for online gaming enthusiasts! At play exchange, we offer an unparalleled virtual casino experience, featuring a wide range of games, top-notch security, and exceptional customer service. Our platform boasts a rich variety of options, including classic table games such as blackjack and roulette, exciting live dealer games, and a vast collection of slots with thrilling themes and massive jackpots. From the moment you step into our virtual casino, you'll be immersed in a world of entertainment and excitement. Our games are designed to provide a realistic and engaging experience, with high-quality graphics and smooth gameplay. Whether you're a seasoned gamer or just looking to try your luck, our platform is designed to cater to all types of players. Our classic table games are a staple of any casino, and we offer a range of options to suit every taste. Blackjack, roulette, and baccarat are just a few examples of the many games we have on offer, all of which can be played with a variety of betting limits to suit your budget. Our live dealer games take things to the next level, with real dealers and real-time gameplay creating a truly immersive experience. But it's not just about the games themselves - it's about the excitement and thrill of winning big. Our slots collection is packed with thrilling themes and massive jackpots, giving you the chance to win life-changing amounts of money. From ancient civilizations to futuristic worlds, our slots games are designed to transport you to a world of adventure and excitement. At play exchange, we're committed to providing a safe and secure gaming environment for all our players. Our platform uses the latest encryption technology to ensure that all transactions are secure and protected from unauthorized access. Our customer service team is also available 24/7 to assist with any questions or concerns you may have, ensuring that you can focus on what really matters - winning big!